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Product Update Version 2.0.39

Planned Release Date:  September 24, 2025

Auto-Expand Multi-Line Comment Fields (RI-6435)

Ripple now automatically expands text entry areas for better readability and ease of use when entering long comments. This enhancement applies to:

  • Contact Logs: “Regarding” and “Comments” fields

  • Consent Log: “Consent Title” and "Comments" fields

  • Bulk Tasks: "Name" and "Description" fields

  • Tasks: Bulk Task "Title" and "Description" fields and "Task Name" and "Task Description" fields

Set Event Duration (RI-6441)

When creating or editing events in Ripple, Study Admins can now set a default event duration.

  • When you pick a start time for an event, Ripple will automatically populate the event end time based on Event Duration .

  • Users can still adjust the end time manually if needed.

  • When Event Duration is not specified, Ripple will default to an Event Duration of 1 hour.

  • Event Duration carries through to integrated calendars

Bug Fix:  Prevent Duplicate of Participants in more than one status (RI-6523 / RI-6530)

Resolved an issue where participants could appear in two statuses within the same study under the same Global ID.  Participants are now only present in the correct status. Duplicate profiles no longer exist.

Big Fix:  Google Calendar Sync Issue (RI-6522)

Resolved an issue preventing event syncing with Google calendar integrations.  This issue affected calendars integrated with Ripple for a longer period of time (ie. multiple years).  Events will now reliably sync between Ripple and Google.

Bug Fix:  Completing Survey Submission with Tagged Variables (RI-6515)

Fixed an issue where the “Complete” button did not function properly if survey questions were tied to custom variables for existing participants.

This fix also resolves a related problem where surveys reused to update participant information could not be completed multiple times. The “Complete” button should now consistently allow survey submission, whether used once or multiple times.

Bug Fix:  Custom Variable Dropdown Display not Displaying(RI-6514)

Resolved a display bug affecting studies with more than 20 custom variables. Previously, the last line of the custom variable list would not expand fully, causing dropdown options to be cut off or not appear at all. All options now appear correctly, and the custom variables section expands as expected.

Bug Fix:  Related Events – Expected Date Calculation (RI-6502)

Improved the calculation logic Ripple uses to determine the number of days from a baseline event to a future event. Events now display accurate expected dates relative to each other. For example, if a participant’s baseline event is scheduled for September 24 and the next event is set for two months later, Ripple will correctly calculate the future event date as November 24, keeping the day of the month consistent.

Bug Fix:  Reports with Custom Variables and event-related items were not populating data (RI-6502)

Resolved an issue that caused reports to fail when event details (like event dates or filters) were combined with custom variables. This problem also prevented saved reports with these settings from opening. Reports will now run correctly, and saved reports can be opened without errors.